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Certifications used for Construction and Project Management Development

​ISNOA         iNsurance sales nETWORK OF aMERICA  (727)  773-6608

Bob Richardson

​Owner/Operator

​​1407 Crestwood Ct. N.

Safety Harbor, FL  34695
(727) 773-6608
bob.richardson@ymail.com

Licenses

Florida

FL License # P152721

(0215) - Life, Health, Annuity

​(0620) - Adjuster - All Lines 

(HI12820) Florida Residential & Commercial Inspector 

(NACHI20020333) Residential & Commercial Certified inspector

(Preneed) - Cremation & Funeral

Michigan

# 0035714

North Dakota

#323

Pennsylvania

# 377841

​​​Virginia

# 717658​​

​ISNOA is owned and operated by Bob Richardson. 

Bob Richardson's ​Bio                  

Undergraduate:

Western Michigan University                 

College of Aviation (BS - Aeronautical Engineering)

• Minor:  Industrial Graphics, Industrial Supervision, Computers
  

Executive Management and Advanced Educational Programs:

• Stanford University                    Organizational Leadership
• University of Michigan               Executive Leadership
  
• The Disney Institute                   Employee Engagement
  
• The Disney Institute                   Leadership Excellence
  
• The Disney Institute                   Organizational Creativity
  
• The Disney Institute                   Keys to Excellence​
  

Professional Certificates: 

• Certified Professional Inspector (CPI)
• InterNACHI Certified Home Inspector(NACHI 20020333)
• Claims Adjuster Certified Professional - All Lines (CACP)
• Project Management Professional (PMP)
  
• Cost Estimating Professional (CEP)
  
• Six Sigma Black Belt Certification (CSSCB)
  
• Certified Compensation Specialist (CCS)
  
• Long Term Care Professional (LTCP)
  
• Certified Specialist Managed Care (CSMC)
  

 Professional Affiliations - Past and Present:

• Healthcare Financial Management Association (HFMA & HFMA Florida)
• National Association of Freestanding Emergency Centers (NAFEC)
  
• Texas Association of Freestanding Emergency Centers (TAFEC)
  
• International Association of Certified Home Inspectors (InterNACHI)
• American Academy of Medical Administrators (AAMA)
  
• Florida Hospital Association (FHA)
  
• American Association of Emergency Medicine (AAEM)
  

Technical/Computer/Software Skills:

• Loss Control System - Loss Control 360
• ​Risk Assessment Management program (RAMP)
  
• ​EZ Survey Loss Control System
  
• Insurance Claims Adjusting: Xactimate, Symbility and proprietary software
  
• Change management programs: ADKAR, Lotter, Lewin’s Model
  
• CRM & ATS/recruitment systems: Salesforce, Leads 360, Act, Oracle, Taleo, LinkedIn, ADP, Tangiers and Quickbase
  
• Desktop Software Systems: Microsoft Office, Microsoft Project, Adobe
  
• Website Development: GoDaddy, WordPress, Geofencing, SEO
  
• Training Programs:  Proprietary systems, SaaS, Cornerstone, Brainshark, Disney, Bridge, iSpring, and Coins
  

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