Certifications used for Construction and Project Management Development

ISNOA         iNsurance sales nETWORK OF aMERICA  (727)  773-6608

Bob Richardson


1407 Crestwood Ct. N.

Safety Harbor, FL  34695
(727) 773-6608



FL License # P152721

(0215) - Life, Health, Annuity

(0620) - Adjuster - All Lines 

(HI12820) Florida Residential & Commercial Inspector 

(NACHI20020333) Residential & Commercial Certified inspector

(Preneed) - Cremation & Funeral


# 0035714

North Dakota



# 377841


# 717658​​

ISNOA is owned and operated by Bob Richardson. 

Bob Richardson's ​Bio                  


Western Michigan University                 

College of Aviation (BS - Aeronautical Engineering)

  • Minor:  Industrial Graphics, Industrial Supervision, Computers

Executive Management and Advanced Educational Programs:

  • Stanford University                    Organizational Leadership
  • University of Michigan               Executive Leadership
  • The Disney Institute                   Employee Engagement
  • The Disney Institute                   Leadership Excellence
  • The Disney Institute                   Organizational Creativity
  • The Disney Institute                   Keys to Excellence​

Professional Certificates: 

  • Certified Professional Inspector (CPI)
  • InterNACHI Certified Home Inspector(NACHI 20020333)
  • Claims Adjuster Certified Professional - All Lines (CACP)
  • Project Management Professional (PMP)
  • Cost Estimating Professional (CEP)
  • Six Sigma Black Belt Certification (CSSCB)
  • Certified Compensation Specialist (CCS)
  • Long Term Care Professional (LTCP)
  • Certified Specialist Managed Care (CSMC)

Professional Affiliations - Past and Present:

  • Healthcare Financial Management Association (HFMA & HFMA Florida)
  • National Association of Freestanding Emergency Centers (NAFEC)
  • Texas Association of Freestanding Emergency Centers (TAFEC)
  • International Association of Certified Home Inspectors (InterNACHI)
  • American Academy of Medical Administrators (AAMA)
  • Florida Hospital Association (FHA)
  • American Association of Emergency Medicine (AAEM)

Technical/Computer/Software Skills:

  • Loss Control System - Loss Control 360
  • ​Risk Assessment Management program (RAMP)
  • ​EZ Survey Loss Control System
  • Insurance Claims Adjusting: Xactimate, Symbility and proprietary software
  • Change management programs: ADKAR, Lotter, Lewin’s Model
  • CRM & ATS/recruitment systems: Salesforce, Leads 360, Act, Oracle, Taleo, LinkedIn, ADP, Tangiers and Quickbase
  • Desktop Software Systems: Microsoft Office, Microsoft Project, Adobe
  • Website Development: GoDaddy, WordPress, Geofencing, SEO
  • Training Programs:  Proprietary systems, SaaS, Cornerstone, Brainshark, Disney, Bridge, iSpring, and Coins